The Tech Bridge Program creates meaningful connections between generations while building essential technology skills. Youth participants receive 12 weeks of training combining classroom instruction with hands-on mentoring of elderly community members. They learn technical skills, customer service excellence, and professional communication while providing real technology support to seniors who need patient, personalized assistance.
Key Details:
Duration: 12 weeks
Time Commitment: 6 hours/week
Age: 16-24
Cost: FREE
Outcomes: Customer service certification, work experience, professional references
What Youth Learn:
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Device setup and troubleshooting
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Customer service excellence
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Professional communication
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Teaching technical concepts simply
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Online safety and scam prevention
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Career readiness skills​
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What's Included:
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Professional instruction and supervision
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All training materials
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Customer service certification exam
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Professional references
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Pathway to advanced programs